Common behaviors include lots of questions from team members, reflecting both their excitement and the apprehension of working together.
It is important to set a clear structure, goals, direction, and roles.
Interactions may be less polite as members express frustration about issues and/or other members of the team.
Refocusing on the project may help. A review of the team's goals, roles, and tasks can help team members move past frustration. The team may also need to develop both task-related skills, and conflict management skills.
Behaviors can include members making an intentional effort to resolve problems, communicating more frequently, and more meaningful discussions among team members. Team members refocus on ground rules and the project.
During the Norming stage, productivity tends to increase. This can be a good time for an evaluation of project progress.
People express positive feelings about the work and are able to address challenges with the team's project. Team roles may have become more fluid as the project needs evolve.
Team members are working effectively and the group makes significant progress towards its goals. The group's commitment to the project is high.
Some team members may be less focused on the team's tasks and their productivity may decrease. Alternatively, some team members may find focusing on work is an effective response to any sense of loss and their productivity may increase.
Acknowledge the upcoming completion of the project.
Now that we've reviewed the stages of group development, let's take a more detailed look at conflict.