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Pick Up and Return with Jean

Pick up a Hold

Put something on Hold? Have a notification your Inter-Library Loan (ILL) item is ready? Pick up from "Jean"!

Step 1: Select 'Pickup Items' from the main menu.

Step 2: Scan the barcode on your Auggie ID.

Step 3: Select the item(s) from the list that you want to pick up and then press 'check out selected'.

Step 4: A locker door will pop open, take your items from inside, and select 'Done' at the bottom of the screen when finished.

Step 5: Choose email receipt or opt for none.

All done! Thanks for picking up using Jean!

Returning Items to Jean

Ready to return a hold or item from another library? "Jean" can do that, too.

Step 1: Select 'Check-in' from the main screen.

Step 2: Select the required locker size.

Step 3: Scan the barcode on the item(s) you are returning. Place item(s) in the open locker.

Step 4: Close the locker and confirm on the screen that you shut the door.

Step 5: Choose email receipt or no receipt.

All done! Thanks for returning your holds/ILL requests to Jean!